The generic way to find the collaboration room is using our main website www.boschrexroth.com:
boschrexroth web page - link to collaboration room
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Last post is a duplicate of "Partial data loss while writing to a SD card" and will be further discussed there. In short it is technology dependent as data writing on flash drives are not done immediately to save storage lifetime.
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When using the old backup/restore mechanism in version <=1.20 the firmware of the device where the file should be restored needs to be identical in the first place otherwise it cannot work.
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