Hello @Cloggy13 ,
Yes, if the firmware-update fails there is no other way than to sent it back and request appraisal and cost-free Soft-Repair (say update to V1.0.1.45-212).
BTW: To avoid any kind of confusion, the correct names should be used: SAFEX-C.12 and ctrlX SAFETY Engineering. Thank you.
Best regards
The ctrlX SAFETY team
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