FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
06-15-2021 03:02 PM
Hi everyone,
after the installation of ctrlX Works (release 1.8.3) and opening the SW I get the following error message concerning a ddl file.
any hints on how to solve?
Many thanks!
Best regards
Solved! Go to Solution.
06-15-2021 05:32 PM
Hi Flavio,
to analyze your issue there are some questions:
kind regards
06-17-2021 10:26 AM
Hi,
I performed an update from previous version, since I got this error I already tried to do the repair procedure without success.
Thanks for the support.
Best regards
06-29-2021 07:32 AM
Hello Flavio
sorry for the late answer.
Do you manage to install ctrlX WORKS? Or do you still have the problem?
I understand you got the problem during an update installatin from a privious version.
Regards
Jochen
06-29-2021 10:00 AM
Hello Jochen,
thanks for your reply.
Unfortunately I still have problem installing the software, as it always show the same error message.
I originally updated from version 1.6 to 1.8.
I tried several times doing uninstall/reinstall/repair and parallel installation without success.
Best regards
Flavio
06-29-2021 03:49 PM
Hello Flavio
I have done this installation several times without problems. I'm afraid we have to investigate your problem via "try and error".
Here please try to install with following package option and check where the problems appear to investiage the root cause.
Regards
Jochen
06-29-2021 04:30 PM
Hello Jochen,
I already tried the following:
At the end of the installation with each configuration the same message is displayed.
I remain available to investigate further.
Best Regards
Flavio
07-01-2021 04:34 PM
Hello Flavio,
pleasae try installing the latest c++ redist https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433...
or diretlxy via: https://aka.ms/vs/16/release/vc_redist.x64.exe
Maybe this solves the issue that CefSharp.Core.dll can not be loaded.
If not, you can try to install the .NET Framework SDK 4.6.1 (It’s the developer version not only the redist version)
https://www.microsoft.com/it-IT/download/details.aspx?id=49978
Regards, Oliver