Dear Community User! We are updating our platform to a new system.
Read more: Important information on the platform change.

cancel
Showing results for 
Search instead for 
Did you mean: 
SOLVED

Unrecovereable installation of ctrlX SAFETY Engineering 1.7.1.8239

Unrecovereable installation of ctrlX SAFETY Engineering 1.7.1.8239

lg-lima
Established Member

Hi,

I'm unable to use the ctrlX SAFETY Engineering 1.7.1.8239. I had it running a few days ago, even succesfully did a comissioning of a SAFEX-C.15. Now the following error pops up at initialization and is persistent through uninstall and install.

Please, advise on how to proceed.

lglima_0-1682346222487.png

2 REPLIES 2

lg-lima
Established Member

For those who might have the same issue.

I fixed it by uninstalling the software and then, deleting the folders in the paths below:

C:\Program Files\Rexroth\ctrlX WORKS\cxse 1.7.1.8239

C:\ProgramData\Rexroth\cxse

%USERPROFILE%\AppData\Local\Rexroth\cxse

After that, I have installed it again and it worked.

@lg-lima Great!

thank you for self-solving ...

Best regards

Your ctrlX SAFETY team

Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist