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SOLVED

PLC does not start with temporary licenses

MauroRiboniMX
New Contributor

PLC does not start with temporary licenses

Hi 😁,

I have a problem that maybe someone else has already experienced. Even if i have enabled the temporary usage rights. (the 10days trials licesnses) i am not able to start the ctrlX PLC.

Is there someone else who has the same problem? how can i solve it?

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6 REPLIES 6
PLC2030
Long-established Member

Re: PLC does not start with temporary licenses

This is a known bug which will be resolved with the next patch. The patch will be available at the begin of February 2022.

LunatiX
Long-established Member

Re: PLC does not start with temporary licenses

Do we have the same problem for the EtherCAT Master app too?

(test with real CORE)

LunatiX_0-1642518043148.png

temporary usage rights are active:

LunatiX_1-1642518078100.png

 

MauroRiboniMX
New Contributor

Re: PLC does not start with temporary licenses

Hi @LunatiX, 

Yes, the same I confirm!  

bschmidt
Long-established Member

Re: PLC does not start with temporary licenses

I ran into this, and Pedro pointed me to the 10 day trial license available in the Licensing Center. I tried this out and it has over 30 licenses bundled in, including PLC Basic + PLC Standard (but not PLC Advanced). Every customer account (including our Rexroth internal) has these 10 day trial licenses available, and they are renewable to some extent. This is a nice feature, but requires a few mores steps than just turning on the switch for temporary usage rights.

Best regards,

Brian

PedroReboredo
Community Moderator

Re: PLC does not start with temporary licenses

Hi all,

@bschmidt be sure we are working very hard on reducing the required steps for users to get a trial license and other kind of licenses activated, so stay tuned for more 😉

Meanwhile, please check out the following documents:

We'll also adapt the describing text of the "temporary usage rights" to make the intention of these more clear.

Regards, Pedro

MauroRiboniMX
New Contributor

Re: PLC does not start with temporary licenses

Hi & @bschmidt,

Really thanks for you reply. I figured out that myself later on talking with our product management. Once I have seen the 10 days i thought "Ok theese are the 10 days Trial". I was defenitley wrong. This thread can be useful also for others having the same problem IMO!

This is a good feature for sure but the 10-days from the portal are doing the trick as well. Thanks.

 

 

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