FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
01-14-2022 11:33 AM
Hi 😁,
I have a problem that maybe someone else has already experienced. Even if i have enabled the temporary usage rights. (the 10days trials licesnses) i am not able to start the ctrlX PLC.
Is there someone else who has the same problem? how can i solve it?
Solved! Go to Solution.
01-18-2022 08:14 AM
This is a known bug which will be resolved with the next patch. The patch will be available at the begin of February 2022.
01-18-2022 04:03 PM
Do we have the same problem for the EtherCAT Master app too?
(test with real CORE)
temporary usage rights are active:
01-18-2022 10:04 PM
Hi @LunatiX,
Yes, the same I confirm!
01-21-2022 08:09 PM
I ran into this, and Pedro pointed me to the 10 day trial license available in the Licensing Center. I tried this out and it has over 30 licenses bundled in, including PLC Basic + PLC Standard (but not PLC Advanced). Every customer account (including our Rexroth internal) has these 10 day trial licenses available, and they are renewable to some extent. This is a nice feature, but requires a few mores steps than just turning on the switch for temporary usage rights.
Best regards,
Brian
01-21-2022 08:26 PM - edited 01-21-2022 08:27 PM
Hi all,
@bschmidt be sure we are working very hard on reducing the required steps for users to get a trial license and other kind of licenses activated, so stay tuned for more 😉
Meanwhile, please check out the following documents:
We'll also adapt the describing text of the "temporary usage rights" to make the intention of these more clear.
Regards, Pedro
01-24-2022 08:40 AM
Hi & @bschmidt,
Really thanks for you reply. I figured out that myself later on talking with our product management. Once I have seen the 10 days i thought "Ok theese are the 10 days Trial". I was defenitley wrong. This thread can be useful also for others having the same problem IMO!
This is a good feature for sure but the 10-days from the portal are doing the trick as well. Thanks.