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SOLVED

PLC does not start with temporary licenses

PLC does not start with temporary licenses

MauroRiboniMX
Contributor

Hi 😁,

I have a problem that maybe someone else has already experienced. Even if i have enabled the temporary usage rights. (the 10days trials licesnses) i am not able to start the ctrlX PLC.

Is there someone else who has the same problem? how can i solve it?

2022-01-14_11h27_30.png

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6 REPLIES 6

PLC2030
Long-established Member

This is a known bug which will be resolved with the next patch. The patch will be available at the begin of February 2022.

Do we have the same problem for the EtherCAT Master app too?

(test with real CORE)

LunatiX_0-1642518043148.png

temporary usage rights are active:

LunatiX_1-1642518078100.png

 

Hi @LunatiX, 

Yes, the same I confirm!  

I ran into this, and Pedro pointed me to the 10 day trial license available in the Licensing Center. I tried this out and it has over 30 licenses bundled in, including PLC Basic + PLC Standard (but not PLC Advanced). Every customer account (including our Rexroth internal) has these 10 day trial licenses available, and they are renewable to some extent. This is a nice feature, but requires a few mores steps than just turning on the switch for temporary usage rights.

Best regards,

Brian

Hi all,

@bschmidt be sure we are working very hard on reducing the required steps for users to get a trial license and other kind of licenses activated, so stay tuned for more 😉

Meanwhile, please check out the following documents:

We'll also adapt the describing text of the "temporary usage rights" to make the intention of these more clear.

Regards, Pedro

Hi & @bschmidt,

Really thanks for you reply. I figured out that myself later on talking with our product management. Once I have seen the 10 days i thought "Ok theese are the 10 days Trial". I was defenitley wrong. This thread can be useful also for others having the same problem IMO!

This is a good feature for sure but the 10-days from the portal are doing the trick as well. Thanks.

 

 

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