Error creating a new plc project

[_AleX]

Hello community,

I use ctrlX Works in a virtual machine! After updating from Version 12.1 to 14.1 I always get following error when creating a new project! See attached picture (Pic_1). It looks like the following functions cannot be imported (Pic_2).

I also get an error if I want to insert a template ( in my case the AxisInterface ) see Pic_3.

I have already uninstalled and then reinstalled ctrlX Works. Also a repair installation did not work!

Regards Alex

[CodeWasi]

Hello Alex_K,
congratulations - you found a malfunction and I need to report that it to RuD. Easy reproducable.
Since the fix is not yet done, do you mind to operate with ctrlX-Works installation RM2207 coming soon (end of next week) or I over projectarchive in the meantime generated based on my prerevision and you can import.

Please send a note and we can get in contact.

Bye Jens

[CodeWasi · Accepted solution]

Hello Alex_K,

after intensive discussion and aims to reproduce we want you to check the Installation the ctrlXWorks and included ctrlX-PLCEng installation.
We assume that the VirusScanner has impact on the correct installation routine. Maybe you and view report from the virus-Scanner checking for tags like rexroth / ctrlX ..
But we really want you to
- deinstall your ctrlX-Works 1.14.x
- deactivate the VirusScanner for the time of
- installing the 1.14.x new.
- Check the PLCEng afterwards.

We appreciate your cooperation, since our claim during reproduction differs from case significantly.

Thanks!

[CodeWasi]

Hello Alex_K,

regarding Pic3.... please check if the Visu-packages are available.

Bye Jens