Motion app fails on reboot

[Lauri]

Hi.

I have an issue with motion app when I'm rebooting Core. Motion app stays in Configuration/running-mode. Only way to get it to running-mode is to manually change it to running mode from Core webserver. After this everything works as it should and I can switch it between configuration and running mode. So this problem concerns only reboot situation.

Could this be some setting that I have wrong or is there any known issues in this?

I'm using V1.16 version apps.

Core is attached to 2 CtrlX Drives with firmware:  FWA-XD1-AXS-V-0308N-NN.01

Please let me know if there is some more information that I can provide.

Here is some error messages that I could catch:

 

 

[Michael_A]

Hello,

is the reboot by software or powering OFF/ON all devices of your testset?

[CodeShepherd]

Could you please switch on the traces of the motion kernel, then store your AppData, generate the error again and create a system log with all messages attached?

datalayer motion trace

Create system report version >= 1.20 via "?" symbol on the right top in your crlX CORE web UI:

ctrlX CORE web UI - create system report

or in version 1.12 via the about area in ctrlX CORE web UI:
ctrlX CORE web UI - generate system report 1.12

[Lauri]

This happens in both situations, on powering off of the whole setup and on only resetting the Core.

I'm not sure if the generated report is ok because it seems that when I change the trace bits false -> true and reboot they have swithced back to false. But anyways here is the generated system report.

[Michael_A]

Hello,

can you please provide the configuration of your control.

[Max1]

I have encounter the same issus,I want to know have you solved your issus?

[Michael_A · Accepted solution]

The problem here was caused by calling the fbSoERead-function during the startup of the control.
This blocked the acyclic communication which is needed during startup to read data from the drive. eg. for the axisprofile.
Solution is to wait with calling such functions until EC-Master is in state OP and do not call it cyclic.