FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
11-08-2022 11:56 AM
Hi,
i use the alarm manager to store my alarm message sent from plc. All working fine with displaying and storing the messages, but i found no solution to delete the alarm history for better overview. I like to click a button and the alarm history will reset. Can some help me?
Solved! Go to Solution.
11-08-2022 12:00 PM
You can use the ui action "Acknowledge-alla-alarms" with a button it will delete all the old alarms
11-08-2022 12:14 PM
Sorry,
this will acknowledge the dialogs, but i like to delete the history and this UI-Action don't delete the history.
11-08-2022 01:10 PM
Alarm messages cannot be deleted in WebIQ currently. These are kept until the maximum lifetime has been reached (this can be configured in WebIQ Designer for all alarms in general).
11-08-2022 02:05 PM
did you mean this function with maxium lifetime? If i change the value to 3 and apply and reopen the config, 0 is set again?!? The field did not take the value insert from me.
11-09-2022 08:51 AM
I cannot reproduce the issue with WebIQ 2.12.1 - it works correctly here on both Windows and Linux.
Does it still happen after restaring WebIQ Designer? And if it doesn't help does it still happen after restarting WebIQ Server on ctrlX?
11-09-2022 01:48 PM
With the following setup i can not set the retention time to a other value as 0. Do 0 mean that the alarms nerver been deleted? I restarted the ctrlx core and the designer but the issue is still the same.
11-12-2022 05:36 PM
Hello,
You need the appropriate webiq server with version V2.12.1. Please update the server app on the ctrlX core, then it should work.
Many greetings
webiq eg