cancel
Showing results for 
Search instead for 
Did you mean: 

Activation of runtime license

Activation of runtime license

Hej,

I have applied for a runtime license with 500 tags through the ctrlX configurator.

After recieving and activating it in our licensing center, I obtain a .csv file ("ActivatableItems.csv").

I assumed this was the license, but when using it with the ‘Upload License’ feature under ‘Offline Activation’ in WebIQ Designer, I am told that it is of the wrong file format.

ChickenTeriyaki_0-1655205381074.png

Next, I have downloaded the Activation File, and made a profile in MyWebIQ, where I used it to add my device (a ctrlX CORE), but it states that I have no active licenses here:

ChickenTeriyaki_1-1655205584688.png

How do I proceed from here?

Also, when using the ‘Online’ Activation’ feature, I get the following:

ChickenTeriyaki_2-1655205661044.png

 

Thank you very much.

2 REPLIES 2
webiq-sk
New Contributor

Re: Activation of runtime license

Hello,

licenses purchased from ctrlX should be enabled directly in your ctrlX as far as I know. However, for that you have to connect directly to ctrlX CORE by starting WebIQ Designer with the corresponding command line parameters --ws-host and --ws-port as outlined in the manual.

Licenses purchased for ctrlX cannot be used with a local WebIQ installation that does not connect directly to ctrlX CORE. For that you have to purchase separate WebIQ Designer licenses directly from Smart HMI.

Regards,
Sascha Kimmel

webiq-sk
New Contributor

Re: Activation of runtime license

In addition, runtime licenses cannot be used with a local WebIQ Designer installation at all.

Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist