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ctrlX Device Portal - Release Notes Version 1.1.9 New features Show the device online status (*) Detailed device information (*) License transfer to online device (*) Improvements Improvement in delete folder behavior (*) (*) feature available only for pilot customers.   Earlier versions - click to expand Version 1.1.4 New features User can request Trial Licenses. Areas for Licenses and Device management (*) Improvements Multiple Device Assignment Performance improvement. Apps & Licenses overview performance improved. (*) feature available only for pilot customers. Version 1.0.10 New features Assign licenses to multiple devices (máx. 25 devices). Grant access to users. Improvements Better performance of Orders screens. Assignment process improved. Add-on licenses assignment improved. Version 1.0.6 Improvements Better performance managing Devices. Better error handling. Responsive langing page Version 1.0.5 New features It is now possible to select the version of the App assigned to the Device. It is now possible to download Apps in the selected assigned to the Device. Improvements Usability and performance improvements in the search filter on Device Overview page. Bug fixes Expired Trial Licenses to a Device doesn't show "Evaluation Mode". Version 1.0.3 First release of new ctrlX Device Portal frontend.   ctrlX Device Portal premium services - Release Notes of powered by NEXEED Version 2.40 (26.02.2024) UX improvements We updated our claiming wizard for the type ctrlX CORE, so that it shows additional hints when the communication ID is not correct formatted. Important Announcement One of our primary objectives for the Device Portal is to consistently enhance our security mechanisms. As part of this effort, we introduced a new authorization method using OAuth2 for our Solution API last year. We have previously communicated our intention to transition to this new approach, and with the upcoming release in Q2 2024, the API Key authorization method will no longer be supported for our Solution API. Security Improvements Various small improvements have been made to enhance the security of the software. Earlier versions - click to expand Version 2.39 (08.01.2024) UI Upgrade Smaller changes have been implemented in the current look and feel of the UI to enhance usability. Device Tunnel A fix has been implemented for issues related to the conversion of larger request bodies when tunneling them as WebSocket messages to devices. This addresses any previous challenges encountered in handling sizable data through the device tunnel. Add Device Wizard The add device wizard in the Device Overview now includes an extension for RCU series 5 device type. Distribution Overview Existing distributions in the distribution table can now be edited, allowing you to customize details such as Name, Version, and Description to better suit your needs. Additionally, existing distributions in the distribution table can now be copied with the existing commands. Security Improvements Various small improvements have been made to enhance the security of the software. Version 2.37 Roll-out management via Solution API The Solution API (see API documentation of Solution API) provides a new endpoint which can be used to create roll-outs 1 – which was previously only possible via the Device Portal UI. Another new endpoint of the Solution API allows to start or cancel Roll-outs. The existing Solution API endpoints for command creation were enhanced by an additional optional parameter named ‘rollOutId’ which allows to add additional commands to an existing roll-out. This allows to create roll-outs which contain many batches and to add batches which include file data. In both cases it makes sense to: 1. Define the roll-out as MANUAL, 2. Add additional batches, 3. Start the roll-out.  MACMA/OAuth2 authorization at Solution API Solutions are soon enabled to use a MACMA token to authorize themselves at the Solution API. One benefit of using MACMA tokens is that they can be customized in order to provide access to only some of the endpoints exposed via the Solution API. For this purpose we introduced five new MACMA roles.     While we support API Keys and MACMA tokens for authorization for a limited time, we will remove the support for API Keys in the near future. Therefore we would encourage all users of the Solution API to switch to MACMA/OAuth2 tokens soon. We will inform you via a separate e-mail once this is possible – as it requires some configuration changes in each MACMA tenant which will be performed in the upcoming week. 1 Roll-outs represent a collection of command batches but provide some additional functionalities – e.g. the possibility to start the roll-out manually. Version 2.36 New optional step "Configure roll-out" in "Roll-out artifact(s) wizard" It is now possible to configure a roll-out via the Roll-out artifact(s) wizard by entering a description and selecting a scheduling type, which will end up in creating a "Roll-out". For that the following scheduling types for a roll-out can be selected: Start immediately Start manually later New Activity Overview to manage roll-outs, command batches and commands Display of all roll-outs, command batches and commands including search and filter functionality in separate tabs New command status "Paused" → for commands which are part of a roll-out which has the scheduling type "Start manually later" selected by creation Possibility to start a roll-out manually Possibility of canceling of all commands for a roll-out, command batch or command Roll-outs Tab: "Progress" column shows the count of pending / successful / failed command batches included in this roll-out Command batches Tab: "Progress" Column shows the count of pending / successful / failed commands included in the batch New "Distribution Overview" to create and manage distributions It is now possible to create distributions, which can contains artifacts and/or custom commands based on the device type. Each distribution can contain max. 30 artifacts and/or custom commands. It is possible to edit the commands of a distribution with the following functionalities: Change the execution order of commands via Drag&Drop Delete one or multiple commands A distribution can be rolled-out for one or more devices with the same device type. New functionality  to roll-out a distribution in the "Device Overview” Assign distribution to a list of devices with the same device type for the roll-out.  The following scheduling types for a roll-out can be selected: Start immediately Start manually later It is possible to see the progress of the roll-out / commands of the distribution on the "Activity Overview". Bug fixes Fix cause for multiple nested Portal view's Version 2.34 Extended filter functionality in Device Overview The Device Overview offers now the possibility to filter after all properties of your device (attributes as well as status values). The filter possibilities are automatically generated based on the available properties in the registered devices in the tenant. For example, you can filter for an IMEI (from the category Mobile), a Serial Number or a Hardware Version (from the category Device), an software installed on your device (visible in the software tab) or any other properties. One UI for authorization system and Device Portal The Device Portal will now be displayed in one UI (Portal) together with our user authorization system. It is now possible to upload your icons directly over the portal configuration and also use extended skinning possibilities to create the desired look and feel. Bug fixes Updated MSSQL JDBC Driver due to issues with connection strings Ensure that command descriptor changes do not affect existing commands Versions earlier 2.34 on request Related Links ctrlX Device Portal Web Application in ctrlX Store  ctrlX Device Portal Login  ... View more

How do I add an App License to my ctrlX CORE? All Licenses are delivered and stored in your customer account. To access them, start licensing Devices, manage your Devices and access additional services please access ctrlX Device Portal. ctrlX Device Portal description Go to the ctrlX Device Portal and log in. Go to “DEVICES” and find the device which you want to add an App License to. ctrlX Device Portal Devices Overview Select the Device and click on “ASSIGN APPS & LICENSES”. ctrlX Device Portal Device Detail The assignment wizard starts: The first step is to identify from the App the License to be assigned to the Device. Put in the amount of Licenses you would like to add to your Device and press “NEXT” at the bottom. ctrlX Device Portal Assign Apps and License Step 1 Select the version of the App that will be running on the Device. After the selection has been made, press "NEXT" at the bottom. ctrlX Device Portal Assign Apps and License Step 2 Confirm and if everything is ok press "ASSIGN" to make the final license and app assignment. ctrlX Device Portal Assign Apps and License Step 3 You will now be redirected back to your Device overview. As a last step, download the License file via "TRANSFER TO DEVICE". ctrlX Device Portal Transfer to Device Additional information If you bought the Smart HMI License you can add it via a REST client. After Release Milestone 21.07 (system version 1.12) this step can be done via the Web UI of ctrlX CORE. For other Licenses it is sufficient to map them in the ctrlX Device Portal as described above. You can transfer the license also via remote access to the device if it is online. Related Links FAQ Licensing with ctrlX Device Portal Quick Start Guide ctrlX Device Portal - Release Notes ... View more

Why do I get an error when I try to login to ctrlX Device Portal? Please check if you belong to one of this user categories: Categorie #1: Key User If you belong to this category, please remember that as a Key User you cannot access the ctrlX Device Portal. Categorie #2: Q-System (quality-system) Users If you belong to this category, for example if you work in the development department and you need access to prerelease licenses. You must not access the ctrlX Device Portal because it is the productive system. Categorie #3: Missing/ No User If you want to get access to the ctrlX Device Portal to manage devices with the premium features (like Software Management, Remote Access, Backup/Restore,...): Request access here  How can I get in touch to ask a question or report an issue? If you have any specific concerns, questions, or require immediate assistance, please do not hesitate to reach out at the ctrlX SERVICES forum page. What is the ctrlX Device Portal? The ctrlX Device Portal is a web-based tool to manage and access ctrlX AUTOMATION Devices, Licenses and Apps. Find all your ctrlX COREs, add new Devices, download Apps and Licenses and get an overview of your digital stock. Here you can assign your Licenses to a Device and activate them. Check the Quick Start Guide for a detailed description. What is a License? A License is a Bosch Rexroth Product that can be purchased to be able to execute an app or dedicated app features. A License can be ordered like any other Bosch Rexroth product based on a material number. They can be bought via the ctrlX Store or any other purchasing channel from Bosch Rexroth AG. Of course, you can also contact our local sales representatives to purchase Licenses. For some apps only one License is available. For other apps we have a License that works for the basic functionality of an app and in addition, Licenses that enable add-on functions. For example, more tags, more axes or additional features. In the ctrlX Store you can find an overview of all available options. Where can I manage my Licenses? All Licenses can be managed within the ctrlX Device Portal. For each order, a License Receiver on customer side is defined. After purchasing a License, the License receiver will receive an e-mail that the Licenses are now available in the ctrlX Device Portal. In addition, this person will receive a Welcome Mail that will ask the recipient to register to gain access. This License Receiver then has access to every License under the company account. On each ctrlX CORE Device, there is a License Manager. This is visible in the UI of the ctrlX CORE and is the place, where the License file is uploaded. Here a check is done to verify that a License is on the Device, so that apps can start. How do I access my Licenses? Visit, ctrlX Device Portal and login. Be aware that you only have access, if your details were placed in the order or our service department has added you. To find out who in your organization has access or request access you can contact our support hotline or email service.svc@boschrexroth.de. You will need your company name, customer ID and a valid company e-mail address. How do others from my company access the Licenses through the ctrlX Device Portal? If you would like to add your colleagues to the account in the ctrlX Device Portal, please contact our support e-mail service.svc@boschrexroth.de. We will need company name, customer ID, a valid company e-mail address, name and surname. How do I activate my License? To activate a License you must go to the device detail page and click on “ASSIGN APPS & LICENSES”. The assignment starts with a list of Apps and Licenses your company has purchased. You can filter by order number in the dropdown at the top of the table. Check the box of the Apps and Licenses you want to assign and add the quantity. The Licenses will be taken from the available order numbers in a random way or from a specific order via the link “Change order details”. Click on “NEXT” to select the version and select “NEXT” again to view the confirmation page with the summary. For a detailed description please see: Quick Start Guide How do I upload the License file on my ctrlX CORE? The License file is a .bin file that you can download in the ctrlX Device Portal. It contains all License information that you need to start your Apps. The file only contains the assignment made to the Device. In the ctrlX CORE UI go to “SETTINGS” and “LICENSES” and click on the upload button. Via the World Symbol, you will be directed to the ctrlX Device Portal. Check the Quick Start Guide for a detailed description. Claim Device – Where is my Device in the ctrlX Device Portal? All ctrlX COREs are registered automatically in your account in the ctrlX Device Portal. If you cannot find your Device, contact our support hotline or support email service.svc@boschrexroth.de and have your serial number ready. If you did not buy the Device directly from a Bosch Rexroth entity you can claim your Device to make it appear in the ctrlX Device Portal. The Digital Service Assistant App is also available to claim a Device. Download is available in the Google Play store or Apple App Store as well as in the ctrlX Store. Here you will be asked to login with your customer ID. Click on “register your product”, then scan or manually put in your serial number. Add a comment that you would like to claim this device in the ctrlX Device Portal. Register a new Device All ctrlX COREs are available in the ctrlX Device Portal. If you cannot find your Device, follow the Claim Device process. For other, non-ctrlX CORE devices such as Engineering PCs or ctrlX OS partner Devices, please follow the steps below: Go the the ctrlX Device Portal Go to the tab Devices and select "Register New Device" Provide a Name and a Device ID for your device (only for PC for now) Windows PC: Device ID must be UUID of the PC After entering the required information, press save Purchasing Licenses Purchase Licenses via the ctrlX Store or any other sales channel such as the Rexroth Store or your local sales. With the purchase of a License your company will receive an account in the ctrlX Device Portal where all Devices and Licenses can be found. To access the ctrlX Device Portal please give the information of who from your company should receive access to the ctrlX Device Portal. Provide name, surname an email-address. This information will be placed in your order and you will receive a welcome mail and log in information as soon as the order is confirmed. After the order has been confirmed you will receive a Software License Certificate e-mail, informing you, that the licenses you just purchased are now ready to be used. Usage and installation of Licenses Offline case: Download the License file from ctrlX Device Portal containing the assignments you mapped to your device ID (serial number). In the ctrlX CORE user interface, click on “SETTINGS”, then “LICENSES” and upload the License file via the arrow symbol. Check that the date and time of your ctrlX CORE is correct. Online case: with ctrlX Device Portal Premium you can transfer the License file via direct Remote Access to the device if it has connection to the internet. You find information about the ctrlX Device Portal Premium when you log in to the ctrlX Device Portal. Removing Licenses You can remove Licenses in the Device details page by the trash bin from the “Actions” column. After selecting the trash bin, a confirmation message will appear: If the License file was not yet downloaded press “DELETE”. If the License was already downloaded it is not possible to remove immediately therefore press “REQUEST TO DELETE” and an automatic e-mail will be generated to our service or local sales. We have 24/7 Service hotline for support. You can also open a ticket via service.svc@boschrexroth.de. We will need your ctrlX CORE serial number. Adding more Licenses later If you or your company are a direct customer for ctrlX AUTOMATION at Bosch Rexroth you can request a user account. If you purchased a ctrlX CORE from a different company you can claim your device and order ctrlX App Licenses via our ctrlX Store or a Rexroth Sales employee. Accessing the ctrlX Device Portal If you or your company are a direct customer for ctrlX at Bosch Rexroth you can request a user account via our support mail service.svc@boschrexroth.de Access ctrlX Device Portal here. Service Cases Contact Service Hotline & Helpdesk for all questions concerning help, troubleshooting and repair. Inhouse, in the field or remote, available 24/7 +49 (0)9352 40 50 60 service.svc@boschrexroth.de Transferring Licenses to a new Device /exchanging a Device Contact Service and they can remove Licenses in the ctrlX Device Portal from one Device and map them to the next Device. This may be relevant if you have mapped the License to the wrong Device or if your Device is defect and you wish to reuse the Licenses. Name: Account ID (Customer number) Old serial number of you ctrlX CORE New serial number of your ctrlX CORE Service Requests here: Service Tickets Licensing Adding more Users to the ctrlX Device Portal Contact our support mail or your local sales with the request to add a new user to your customer account in the ctrlX Device Portal. Name: Account ID (Customer number) Name and Surname of new user Email address of new user For safety reasons please also add someone of your organization in copy to confirm that we may add you or the new user to your company account. Removing Users from the ctrlX Device Portal Contact our support mail or your local sales with the request to remove a user from your customer account in the ctrlX Device Portal. Name: Account ID (Customer number) Name and Surname of new user Email address of new user For safety reasons please also add someone of your organization in copy to confirm that we may remove you or the new user to your company account. Claiming a Device in the ctrlX Device Portal Contact our support mail or your local sales with the request to add a new user to your customer account in the ctrlX Device Portal. Name: Serial number of your device Your company name Account ID (Customer number) if available Repair Case of ctrlX CORE with Licenses If you send back a broken device in warranty time we can make the Licenses available to you again in the ctrlX Device Portal. Out of warranty we will not be able to do this. Exchange Case of ctrlX CORE with Licenses In urgent cases we can send you a device that is licensed like the device you wish to return. After we receive the defective device, we will remove the Licenses and they will be “exchanged” for the ones you received on the new device. 10-day Trial License The 10-day Trial License is a Licenses that can be used for nearly all available apps in the ctrlX Store. It is valid for 10 days after downloading the License file in the ctrlX Device Portal. It is NOT allowed for productive usage and only for testing apps. After 10 days the functionality is prevented. Each customer account receives three trial Licenses and can request more under certain conditions. When the first three have been used, 3 more will appear. The trial Licenses will be filled up maximum 5 times. Information for trial/time-based licenses Time-based Licenses Time-based Licenses are Licenses that are valid for a defined period of time. After the download of the licensing file in the ctrlX Device Portal, the time will start to count. In your ctrlX CORE UI you will see the expiration date of the Licenses. After the time is finished, the License will disappear from your device. You can add a new time-based License to your device in the ctrlX Device Portal. Terms in the Bosch Rexroth ctrlX Device Portal Device A device can be a ctrlX CORE, ctrlX DRIVE with CORE as an extension, a license dongle or even a engineering PC. License File The license file is the file which needs to be uploaded to the device in order to activate it. You can access it by selecting your device in the ctrlX Device Portal and clicking on “TRANSFER TO DEVICE” and selecting “License file" from the selection box. Related Links ctrlX Device Portal Quick Start Guide ctrlX Device Portal - Release Notes ... View more