About Filip_K

Hello everyone, Sorry for not answering for quite some time. The problem is still sometimes occuring, rather in unexpected way - there is not any pattern of anything like that with this SafeX issue. We will try to implement this function block to our program and we will give you some feedback about the situation. We will also try to do the WireShark recording and send you results and also other informations about Firmware which you asked in previous messages. Best regards, Filip ... View more

Hello, I don't have good news about our situation and the problem. As far as I know this watchdog is still appearing. During one day watchdog appeared like 4 times. The 2-3 errors where when a guy was connected to the ctrlX Core. At first we thought that maybe this was causing the problem, but no. He disconnected from the controller and the error was still appearing. He told that behaviour after the error was quite weird because the cartesian robot was not stopping immediately after the error but it was finishing the cycle and was stopping before the next movement cycle. Please tell us what we can provide you (programms, files, etc.) so maybe you will find something there? ... View more

Hello @Maax, that's interesting information. We are also not using the SafetyLink, maybe changing it to "none" would also help us. @AutomateSHANE- could you please give us some hints of connecting to SafeX using EoE? We didn't use it so far and I would be very grateful for any tips from your side or from anybody else 🙂   ... View more

In our case engineering connection between PC and SafeX was not running when those errors occured and during the machine proccess. We were changing something in SafeX and then the we were unpluging the USB cable, so there were no communication there. When the error occured the machine was stopping and SafeX LED goes to still orange. We don't have any video but it won't show anything besides rapid stopping of the machine due to EtherCat communication going from OP to Pre-OP. Today my colleague will call a guy which we were working with and ask him whether this problem is still present because we don't have any news about it for some days while we weren't there. I will keep you updated when I will get some info. ... View more

We were using the USB as the connection method with SafeX. ... View more