We would have to talk about your expected/needed features. Please contact me directly with a more precise description what like to achieve, so we can have a discussion about it.
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I have never heard of any such issue with WebIQ Designer. As such any event viewer logs from the exact time when it happened might be useful. However, the reason probably is the version mismatch as this is not supported.
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@ChrisLarkin The WebIQ Designer AddOn is now available https://developer.community.boschrexroth.com/t5/Store-and-How-to/WebIQ-Use-Designer-AddOn-Cross-References-Checks/ba-p/67793
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