About webiq-sk

If you're getting into a "Hard Reset" loop please do the following: - stop WebIQ Server service in the Windows Services panel - rename C:\ProgramData\WebIQ\WebIQ Projects\.workspace to C:\ProgramData\WebIQ\WebIQ Projects\.workspace.old - create a new directory C:\ProgramData\WebIQ\WebIQ Projects\.workspace - rename %APPDATA%\webiq-designer\workspace to %APPDATA%\webiq-designer\workspace.old - create a new directory %APPDATA%\webiq-designer\workspace - start WebIQ Server service again This should fix the issue. Please note that this is caused by the unplanned stopping of the server that will be fixed with WebIQ 2.16 and is not normal behavior. ... View more

Can you please explain what kind of issue you have? Does it work now? Does it not work? Did you reboot? ... View more

This is a known issue and caused by your system language. This will be fixed with WebIQ 2.16. For the time being please follow these instructions: "To configure your app to render UTF-8 text via GDI, go to Windows Settings > Time & language > Language & region > Administrative language settings > Change system locale, and check Beta: Use Unicode UTF-8 for worldwide language support. Then reboot the PC for the change to take effect." https://learn.microsoft.com/en-us/windows/apps/design/globalizing/use-utf8-code-page NOTE: These log entries indicate the issue:  [2024-09-10 06:56:16.061074] [ fatal | worker-pool] Worker executor has thrown an unhandled nlohmann::json_abi_v3_11_2::detail::type_error exception. [2024-09-10 06:56:16.061074] [ fatal | worker-pool] System stability is compromised. Please report this issue at https://service.smart-hmi.com. [2024-09-10 06:56:16.061074] [ fatal | worker-pool] what(): [json.exception.type_error.316] invalid UTF-8 byte at index 6: 0x72 ... View more

Usually in %PROGRAMDATA%\WebIQ\connect.log, unless you changed the path. Please note that when using WebIQ Designer without being connected to ctrlX directly you'll need an additional WebIQ Designer subscription, however a lack of a license would not cause this issue. ... View more