FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
Dear Community User! We are updating our platform to a new
system.
Read more: Important
information on the platform change.
03-03-2020 07:57 AM
I have the problem, that I can't start the virtual control when I'm outside the company and use a VPN connection. Does anyone know a solution to this problem?
Solved! Go to Solution.
03-03-2020 08:25 AM - edited 03-04-2020 10:34 AM
Actually the only solution is to disconnect and disable our VPN Client (end program). When only disconnecting the VPN will suppress an additional network.
So in the moment it is not possible to be connected via VPN and run a virtual control at the same time. There will be an fix in the future but no release date is know at the moment.
03-03-2020 08:26 AM - edited 09-01-2020 01:25 PM
The behaviour is the same when you try to connect a real control with e.g an USB adapter. The VPN does not allow this, because you would connect the Bosch network to the outside world.
With ctrlX Works installation you get also 5 virtual adapters (allows up to 5 virtual controls).
Your virtual control is connected via a virtual cable to the virtual adapter.The high-lighted adapter shows the connection to my virtual control. The other virtual adapters are missing the virtual cable.
After a reboot without using VPN the connection worked on my PC.
03-26-2020 08:15 AM - last edited on 09-28-2020 09:14 AM by CodeShepherd
I'v got a VPN connection and with the port forwarding and the usage of the Virtual CORE I'm able to do tests with the PLC. The setting you'll find in the attachment.
I'm not sure if this is depend on a specific version (WORKS, Virtual CORE, ...)
After every new VPN connection you perhaps will have a new IP address. This new ip address you'll need inside PLC Engineering.
10-23-2020 11:21 AM
Disconnecting and disabling the VPN solves this problem.
01-17-2023 02:41 PM - edited 01-17-2023 02:42 PM
@LunatiX Thank you. It worked for me!!