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SOLVED

CtrlX 1.16.1 Virtual Control not running ( Intel Haxm Accelerator not running error )

CtrlX 1.16.1 Virtual Control not running ( Intel Haxm Accelerator not running error )

giustola69
Long-established Member

Hello,

After updateing the CtrlX platform to the 1.16.1 verison I could not run my Virtual Control anymore. The system show me a message that the Intel Haxm Accelerator is not running.

giustola69_0-1665743686364.png

 

giustola69_1-1665743738634.png

 

I tried to install it again but I got the following error:

giustola69_0-1665743327823.png

 

giustola69_1-1665743375174.png

 

Then I checked if the accelerator was installed and it seems that's the case but it is Stopped as shown below

giustola69_2-1665743445178.png

 

The Hyper-V accelerator is off as it was before the update

giustola69_3-1665743504372.png

 

Please can you give me some advice about how to solve this problem ?

Many Thanks

Giuseppe

 

 

2 REPLIES 2

nickH
Community Moderator
Community Moderator

Hi Giuseppe,

maybe Virtualization Based Security (VBS) is running on your host and  interferes with the intel haxm. 

You can check the status of VBS, if you search for system information and there look at Virtualization-based security. Its status should not be running. 

If VBS is running you can follow these steps:

  1. start powershell as admin with this command in the command line:
    powershell Start-Process powershell -Verb runAs
  2. execute this command in the powershell:
    bcdedit /set hypervisorlaunchtype off​
  3. reboot your PC

 

Best regards, 

Nick

 

giustola69
Long-established Member

Hi,

now it works!!!

Many Thanks

Giuseppe

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