FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
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Read more: Important
information on the platform change.
04-18-2024 11:04 AM
Hello,
I have a safety hardware C.12 with FW 1.0.1.45 version. The ctrlX SAFETY Engineering version is 1.7.1.8239.
I can connect to the module, but the send configuration function does not work (button is active). In the diagnostic window I see the different values.
I have tried with 1.7.6.9968 version, the connection is OK, but the send configuration button is not active.
Any ideas?
Solved! Go to Solution.
04-22-2024 05:27 PM - edited 04-22-2024 08:58 PM
Hello @Zbalu87,
Is the second pic above (2024-04-18_10h58_59.png) the connection with 1.7.6.9968? If so, it looks like there is not a SAFEX-C12 control in the open project. Please try connecting to the hardware with a project that has a SAFEX-C12 control unit added.
Once connected you will have to click the Secure (key) icon then enter the default password (boschrexroth) to unlock the tools such as Send Configuration.
1.7.6.9968 is the preferred version for FW 1.0.1.45 because it supports password management which was introduced with FW 1.0.1.45. This feature was not supported with ctrlX SAFETY Engineering version 1.7.1.8239 which is most likely why the button appears to be active but not working.
HTH
04-23-2024 07:28 AM
Hello,
It is working. Thank you.