F3232 SafeX Fault

[jbiewend]

On a machine with 8 safeX C.15 talking over SMMC, occasionally one of them will get an F3232 fault. Nothing stands out on the 24V wiring side. The same 24V power supply is used for two safeX C.15. If the issue was the power supply, I'd expect both safeX to get the fault. On an identical machine I replaced the safeX and the issue never came back. This machine got the fault on a different portion of the system, so no common factor there. Are there any troubleshooting steps I should try besides replacing the device? Device firmware is 1.0.1.47. Safety Engineering version is 1.8.3.

[ChrM]

Please can you post the following information:

1. Screenshot of the SystemInformation in the ctrlX SAFETY Engineering Diagnostic
2. Photo of the type shield on the right side of the SAFEX-C.1x
3. A word file with screenshots of all 250 lines incussive Headline of the Logbook250

Thank you!

PS: check your used ctrlX SAFETY Engineering Version and correct it in your post above - the last digitbundle is missed  (1.8.3.?) 

[jbiewend]

Hi there,

I was given the information above from a customer that was on site. They're replaced the unit and set aside the one that was generating the fault. If I can get the requested info, I'll pass it on.