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SOLVED

ctrlX Drive unable to sync system time

ctrlX Drive unable to sync system time

Open
New Contributor

Hello Community,

I am using ctlX drive demo unit, when i click the system time to sync the ctrlX drive time an error popped up "Error when accessing device ctrlX DRIVE [1]: Axis[1] default. Parameter access cannot be carried out".

2023-02-15_14h18_29.png

ctrlX date & time:

2023-02-15_14h30_19.png

My ctrlX version is 1.18

2023-02-15_14h36_28.png

Anyone had this issue? 

Warmest regards,

4 REPLIES 4

CodeWasi
Occasional Contributor

Hello Open,
I assume you operated the crtlX Drive via the IP-connection (EoE), right?
Try to operate as workaround using the connection via the ctrlX. At least that worked fine in my testcase with IDrive.

CodeWasi_0-1676544613979.png

CodeWasi_1-1676544708366.png

I forward the issue to RuD if not yet known. Thanks!

 

Open
New Contributor

Hello CodeWasi,

Sorry for the late reply,

I connected the drive via control unit (ethercatmaster) 

Open_0-1677554079148.png

Warmest regards,

CodeShepherd
Community Moderator
Community Moderator

Is this still an issue in LTS version 1.20 or can this topic be closed?

Just tested with the LTS version 1.20 with drive firmware v402 the system time will sync with windows by itself, when i click on the system time it will show this:

Open_0-1700625270812.png

i think this topic can be closed since the time will sync with windows by itself.

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