FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
10-02-2024 08:09 AM
Hello,
I have been facing the issue when booting the virtual core. Please find the screenshot below. I have a lot of available space on my disk and I am using only 40% of the RAM which is 32GB. Could someone please help me with this?
Thank you in advance
Solved! Go to Solution.
10-02-2024 08:16 AM
Hi @Tasty_Tech
Like mentioned in the message you can check in the device settings at "hardware acceleration" for the root cause.
If you click on the i-icon you will get more information on the state of the hardware acceleration on your PC.
Best regards,
Nick
10-02-2024 11:08 AM
Hello Nick,
Thank you for your reply. Please find the screenshot attached,
Do you know how it works with Bosch laptop?
Could you please help me as I have a workshop?
Thank you
10-02-2024 11:38 AM
Did you like suggested turn on the windows feature Windows Hypervisor Platform? And beware to have Hyper-V switched off.
Yes it is working on Bosch laptops as we are also using it.
10-02-2024 12:16 PM - edited 10-02-2024 12:18 PM
Hello @CodeShepherd and @nickH
Could you please help, I cannot change anything in the BIOS as its Bosch laptop. How do i do it in another way? as it says below
Thank you
10-02-2024 12:25 PM - edited 10-02-2024 12:30 PM
You don't need to do changes to the BIOS. As it says in your screenshot CPU "Hardware Virtualization in Firmware" is enabled in BIOS. What you need to do is turn on the Windows Feature "Windows Hypervisor Platform". Therefore you need Admin Rights on your PC.
Open the Windows Dialog "Turn Windows features on or off" and select "Windows Hypervisor Platform". Please also unselect "Hyper V" in case it is active, as these two do not work together. After that a restart of your PC is required.
Screenshot of the Windows Dialog "Turn Windows Features on or off":
10-02-2024 10:17 PM - edited 10-02-2024 10:17 PM
Hello @nickH ,
Thank you very much for quick reply. I have did what you suggested, hardware accelerator settings of the virtual core looks good now, thank you.
I still have the same issue, I am using 2.6.4 ctrlx Works,
But the good thing is the core boots after approximately 5-10min. is this normal?
Thank you in advance
10-03-2024 03:18 PM
No. This is a very long time to boot the virtual CORE.
The image above still indicates a problem with your hardware acceleration, but also with memory. Can you check your RAM usage when booting the CORE? Also, make sure you have Windows Hypervisor Platform selected for the hardware acceleration of this virtual CORE.
10-15-2024 04:38 PM
Hello @Sgilk ,
I have the windows Hypervisor platform configured.
What i observed when i am booting the virtual core the CPU usage is at 100% and RAM is just at 56% to 60% so I still have 22GB space left in RAM. Is it because of CPU maxing or what else it can be?
I still have the same error as above.
Thank you
10-16-2024 02:53 PM
You can try reducing the CPU cores configuration option. Is there sufficient standard memory available at the configured storage location? The virtual COREs require 5+ GB.
If you enable the emulation process window, is there any additional information provided in the terminal window?
10-17-2024 09:49 AM
Hello Tasty_Tech,
is your current windows version up to date. This error might be fixed in a Windows Update. Are you using Windows 10?
Regards, Oliver
4 weeks ago
Hello,
Thank you for your reply. As ours is Bosch laptop, I dont see any upcoming update, lookings like for now its up to date.
Could you please guide us as many ofthe engineers here has the same problem?
Thank you
4 weeks ago - last edited 4 weeks ago
Like me. Since I have updated to 2.6 I cannot use the virtual core anymore. I updated, but I do not know if the compagny I work for managed something at our notebooks. But I have the message " No Hardware Acceleration was found ". But with this info it is solved.
Take care that you take the correct checkbox. The other one doesn't work for this problem .... 😉
4 weeks ago
Hello Pinball_NL,
Since 2.4 we do not support IntelHaxm acceleration because this in no longer maintained by Intel.
You need to click on 'Details' in the Devices Settings Page, then you can click on the link 'Turn Windows Features on or off'. In the dialog you have to check 'Windows Hypervisor Platform' and restart your computer.
After a restart your controls with acceleration set to WHPX should start in about 40 to 80 seconds depending on your graphics card (GPU).
Regards, Oliver
Wednesday - last edited Thursday by Jochen_Mueller
I had configured a virtual ctrlX CORE some time ago and it was starting fine, but just the other day I did notice that I have the same message mentioned in the headline of this post. The control takes very long time to start or it didn't start at all. I did not change anything on the settings in between. It could be, that some Windows or BIOS updates have been installed on my computer.
In the end I could fix the problem by
Thursday
@ChristianZ As an additional hint, this problem was coming up at several persons with an update of the Oracle VM VirtualBox Manaager.