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SOLVED

Unable to start PLC Apps

Unable to start PLC Apps

lexlee
Established Member

Dear Team, please check on this video. Upon startup this happen and the COREX randomly let us login. In certain case, we can only access to the Settings (e.g. to change to SERVICE Mode). Please help. Thank you.

7 REPLIES 7

dhg
Established Member

Perhaps some cache issue of the browser?

Have you tried to connect via another web browser?

AutomateSHANE
Established Member

Go to Settings --> Information --> Performance. Are there any CPU cores maxed out or at an otherwise very high percentage?

lexlee
Established Member

Dear Team, thank you for answering the question. It seems to be a known issue for the battery. 

coreX_warning.png

Hello Lex

that means you change the batterie and all problems are gone?

Regards

Jochen

@Jochen_Mueller I'm still waiting for the SERVICE Team to deliver back to me and I shall let you know. Sorry for any inconveniences.

CodeShepherd
Community Moderator
Community Moderator

Any news here or can this topic be closed?

lexlee
Established Member

Dear CodeShepherd, yes please close this topic. Solution is to send back to LOHR service team for factory reset.

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