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SOLVED

Date and time after restarting CrlXCore

David08
Established Member

Date and time after restarting CrlXCore

Hello,

I am making an application that uses Node-Red to send PLC variables to a MySQL database.
The problem I have is that every time I turn off the CtrlXCore and turn it on the next day I lose the time and date:

David08_0-1622103502615.png

Every day I have to click the "Set to PC time" button to get it to work again.
If I don't want to lose the time once it has been set, do I always have to work with the internet connected to an NTP server?

Thanks.

Tags (1)
4 REPLIES 4
TheCodeCaptain
Community Moderator

Re: Date and time after restarting CrlXCore

Hi David08,

we have a build in RTC Chip which is buffered by a battery.

But currently we have a bug here, if this is solved the time will be buffered also if you switch it off for longer.

Regards

David08
Established Member

Re: Date and time after restarting CrlXCore

Thanks for the reply TheCodeCaptain.

I hope it will be solved quickly.

Regards

Marc_Smaak
Member

Re: Date and time after restarting CrlXCore

@david08
The battery is inserted on the bottom part of the core, the white part in front of the DIN-rail release lever. You can try to remove and reinsert the battery. Is is a mechanical bug so a real bug from the old day's 😉

btw: There is also a SW big causing the GUI to show a stalled 1-1-1970 and once that one is solved your clock will just stop when powerred down making the problem smaller 

 

Sophie
Community Moderator

Re: Date and time after restarting CrlXCore

The problem could also come from the battery holder. For new ctrlX CORE the problem is already solved (from middle of June 2021)

Error description: the ctrlX CORE loses the time if the control has been switched off for more than a minute.

Solution: Replace the battery holder with the new battery holder: R911406063
It is recommended to switch off the control before the battery holder is exchanged. The exchange would have to take place within 30s so that the time is not lost.

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