HMI project keeps crashing

[V_A]

Hello,

I have problem to open my Project. As soon as I tried to open it in the WebIQ Engineering an error appears. If I close the popup the system tries to open it again but runs into the same error. I think the problem occurs after I loaded a new and larger list of localization variables.

Error:

WebIQ:

Is it possible to send you the project so that you can see directly what went wrong with the project?

[Sgilk]

@V_A ,

If you remove the file listed in the error message, can you load the project? It looks like a parsing error. If the project won't open in that case, you could try creating a new project, and copying the listed file to the problem project.

[HmiGuide]

Moved to correct forum SmartHMI

[webiq-sk]

It's not crashing according to the description (then Designer would be closed by Windows automatically), but you are getting an error message (which should not happen). You can send me a DM with a link to download it and a detailed description on how to reproduce the issue. If the issue cannot be reproduced, we cannot analyze it and thus not fix it. Please note that we must be able to reproduce the issue without any PLC connection so you might have to adapt the HMI before making it available for analysis.

[webiq-sk]

And please test the project on another device (WebIQ Designer on a different PC) before sending it - if it does not happen there, there's no need to send it to us as then it's a local issue.