Dear Community User! We are updating our platform to a new system.
Read more: Important information on the platform change.

cancel
Showing results for 
Search instead for 
Did you mean: 
SOLVED

Connection to server interrupted

Connection to server interrupted

DdG
Established Member

Hi,

A couple of hours after powering the machine/CtrlX CORE i get the "Connection to server interrupted" notification in WebIq Designer. It is not possible to open the WebIQ Runtime Manager app on the core and I cannot reconnect with the WebIQ Designer. there is no exessive usage of CPU, Memory or network or anything.

I'm running WebIQ Designer v2.13.0 on Windows and WebIq Server App (Runtime App) 2.13.0 on the CtrlX CORE.

 

4 REPLIES 4

webiq-sk
Frequent Contributor

Please provide the log file from WebIQ's Runtime Manager on http://{CTRLX_IP}:10123

 

DdG
Established Member

Here is the log.

webiq-sk
Frequent Contributor

Although we haven't seen the error that the connection was interrupted (usually it just hangs) I assume this is the same issue as https://developer.community.boschrexroth.com/t5/Smart-HMI-WebIQ-Designer-and/WebIQ-runtime-gets-unre... 

HmiGuide
Community Moderator
Community Moderator

WebIQ 2.14 is now alvailable in the store. Please give here a feedback, if your issue is solved or not.

Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist