[Need help] MQTT broker license issue

[Akseer]

Hi,

I am using cedalo MQTT Broker on ctrlX CORE. The MQTT broker just worked for 2 days and today it promted message "License for Mosquitto Management Center required" when I opened the broker app. This message appeared after I restarted the ctrlX CORE.

Please check the error message and license screenshots. 

[Jochen_Mueller]

Hello Akseer

what version do you use

• of the base system (Automation CORE, ...)
• of the MGTT broker app.

Do you have other functional apps installed (like Motion, PLC, OPC-UA,...). If yes is their license problem too.

Maybe first you can check the time settings. In older versions there was a problem with the license manager and a wrong time.

Regards

Jochen

[Akseer]

Hi,

I have multiple apps like PLC, NODE-RED, etc. The issue seems to be only with MQTT broker. Today, the issue was cleared automatically until I checked by restarting the ctrlX CORE.

Please find attached the system report for all the information about system, apps, and their versions.


Thanks

[Jochen_Mueller]

Hello Akseer

So the problem vanished suddently after ctrlX CORE restart.

Let's see if the problem occure again.

Regrads

Jochen

[Akseer]

Hi Jochen,

The issue persists. The Cedalo MQTT Broker "Management Center" either works as usual or randomly shows the two error messages as shown in figures below.

The time on ctrlX device is also synchronized with a NTP server, so time does not seem to cause the issue. Please have a look at the picture below.

Please let me know about the possible troubleshooting measures. Thanks

[Akseer · Accepted solution]

Hi,

The issue is now resolved after updating the Mosquitto MQTT Broker app.

Thanks

[Lauri]

Hello.

I seem to have the same problem on my 2 cores.

I attached picture of all apps so all the versions can be seen there. Is there newer version of the MQTT broker?

Also time on core is set correctly.

How could I solve this?

[chockalingam]

Hello,

Any update on this issue? I have a similar problem and How to solve it?

The Cedalo Mosquitto version I can find and install is 2.0.16.

Regards

[ctrlXW-Michael]

Hi @Lauri , Hi @chockalingam ,

Cedalo updated their Mosquitto app. It is currently in validation.

Please contact me via message here for a quick solution.

Regards,

Michael