Hi CodeSheperd, I am very embarrased to confess that in my personal case there was a mistake in comapring ctrlX core serial number. The typical identification code of 13 characters contained a twisted pair of them in the middle of the that code. Summarizing the serial number does not match. Again sorry for bothering you with this "no problem" case. Butherwise, I cannot speak for Venzi case, I hope it has a so simple soliution as mine. I really apreciate moderator every day effort .
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