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The max. connections via S/IP (EAL) to a single drive are limited by 2 at the same time. This means when you are connected via ctrlX WORKS and your app using EAL at same time, you will not be able to connect with your second app. Regards ... View more

I will send you the documentation for firmware update and restore function as soon as available. Regarding the questions how to correlate SN and axis. You have access to all parameters, so you you can i.e. read the ip address, axis name or axis number before reading the diagnostic log. The name which is used under Devices>Drives needs to be unique (like i.e. SN or Mac address) - so S-0-0142 or axis number will not work in general, because they are not unique. I will forward your feedback to the responsible development teams. BR, Christoph ... View more

Hello it sounds like you have connected the drives via Ethercat. The Ethercat needs to be at least in PreOp state. It is recommended to activate the EoE mailbox for drives but SoE would also work. The interfaces will be scanned and will be listed in datalayer. Regards, Christoph ... View more

Hello stephenOtis, I also use a ID Cs under my core. Also after update to RM22.03 the setup is running. I did the following steps: - setup a Ethercat configuration and motion axis in RM21.11 - Update base image of core to RM22.03 -> motion app and ethercat is still running - Update Ethercat app -> motion app and ethercat is still running - Update Motion app -> motion app and ethercat is still running I would recommend to check if all system apps are updated - if so i would try to reset the configuration (app data) after update and reconfigure your IO configuration and motion setup.   ... View more