no access to licensing center or device portal

[dariking]

Hi, i'm trying to do the licensing from ethercat master app (already installed in Crtlx core control), but when I login on Bosch Rexroth Licensing Center page, but appears a message that says, and also i tried with ctrlX Device Portal but i have the same problem.

[CodeShepherd · Accepted solution]

Moved to corresponding forum ctrlX SERVICES from the how to "Activate an App License for your ctrlX CORE".

It seems that your user is not known by the licensing center. Please get in contact with your corresponding sales person from Rexroth or have a look to the contact area on our homepage.

As we do not see your contact data in the forum, you would at least need to send me a private message with yours so I can do any checks.