Device Portal - mismatch between local and remote web interface

[bschmidt]

Hello,

I updated my ctrlX MOTION Trial Lit (drive w/integrated CORE) to RM22.11.2. Then I loaded the Remote Agent app and connected it to the Device Portal. In general it is working, but when I Open Remote Access for remote web browser there are some screens that don't show correctly. Below are two examples. In the first case, Motion is in Running mode but it appears Undefined looking at the same screen via Device Portal. Also when I go to Axis Commissiong I do not see the buttons to power or jog the axis, probably for the same reason. In the second case there is a pending diagostic but I cannot see this remotely.

Local:

via Device Portal:

Local:

via Device Portal:

Best regards,

Brian

[cscheuermann]

Thank you for reporting this issue.

We're investigating the issue and trying to fix it in a timely manner

[MichaelB · Accepted solution]

This issue is fixed with RM22.03.