ctrlX SAFETY Engineering Wrong serial when reconnecting to SAFEX-C

[DENG]

I can connect to a SAFEX-C12 without issue following a power up.

If I disconnect, then try to reconnected, It reports 'Wrong serial number for verification' in the Message Window.

If I cycle the power to the SAFEX-C12, I can then connect again without issue.

I have this issue when I connecting with USB cabele or over EtherCAT via the ctrlX Core.

ctrlX SAFETY Engineering version 1.7.6.9968

SAFEX-C12 firmware version 1.0.1.29, FPGA version 211

[ctrlXProgrammatore]

Hello @DENG,

Because of features added in firmware such as secure login, ctrlX SAFETY Engineering version 1.7.6.9968 works better with the newer firmware: 1.0.1.45.

ctrlX SAFETY Engineering version 1.7.1.8239 works better or is preferred for the firmware version 1.0.1.29 FPGA211. ctrlX SAFETY Engineering version 1.7.1.8239 can be downloaded from the collaboration room.

Another option is to work with your local Bosch Rexroth support to update your control to 1.0.1.45 FPGA212.

HTH

[DENG · Accepted solution]

Thanks you for the quick resonse.

My local Bosch Rexroth support are picking up the 3x SAFEX-C12 units next week to update the firmware for me.