FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
Dear Community User! We have started the migration process.
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Read more: Important
information on the platform change.
07-18-2024 01:44 AM
My customer needs to program a new SAFEX C.12 to replace an existing SAFEX C.12 that has failed on a machine.
The new SAFEX has CPU firmware 1.0.1.45, FPGA 212 and Hardware version 6
The old SAFEX has CPU firmware 1.0.1.29 and FPGA 211. Hardware version not know at this stage.
Is it possible to downgrade the firmware of the new controller to match the old controller?
Solved! Go to Solution.
07-29-2024 08:32 AM
Hello Bruce,
yes it is possible to make a downgrade. You need also a keyfile like for an upgrade.
But my proposal is the customer should make at first a test with the new firmware he has.
07-29-2024 09:02 AM
Thanks @Dias
I was able to swap the unit with one I had with the old firmware. The machine is in the USA, the machine builder is in Australia. So they could not send an engineer to test.