PR21.1 system image flash

[lg-lima]

Hi,

I have a costumer that has a PR21.1 used for testing and development. He stated that all of suden, the PR21 just don't finish the boot procedure anymore and stays stuck in an eternal boot loop. I was wondering if with a system image update maybe it's possible to recover it.

Can I have access to the system image file? Do we have a procedure for it?

Thanks in advance..

[chris-p]

Hi @lg-lima,

The latest Ubuntu Core 20 ISO image can be downloaded here: https://www.boschrexroth.com/de/de/media-details/5a9c8d70-9c64-4f2c-bac3-78bd76ffb704 . The .ISO can be used to create a recovery USB stick with https://rufus.ie/en/, for example.

Important: All user data will be deleted during the restore!

In addition, a USB stick with the system image is included with every IPC delivered.

Greetings, Christian