Node-Red unable to install pallete

[Open]

Hello Community,

We have 17 brand new ctrlX unable to install Node-Red pallete. (see below)

We are getting error "Failed to load node catalogue" for all 17 units.

We tried version 1.16 and 1.18 but still no avail.

I have tried our demo unit is working fine but the brand new ctrlX has issue.

Anyone had this issue?

Attached is the system report.

Warmest regards,

[nickH · Accepted solution]

Hi Open, 

Please beware that your ctrlX CORE has to be connected to an open internet to be able to download a palete in Node-Red. Besides your ctrlX CORE, also your engineering PC has to have internet connection. Please also take a look into the date and time settings on the ctrlX CORE, to see if the time is set correct, this can also be an issue. 

This community member also had a similar problem: Node Red issue installing palete. 

Best regards,

Nick

[Open]

Hi Nick,

Thank you for your reply,

I have resolved the installation of node issue,

I am using bosch laptop therefore i do not have access to internet. i then use another pc with internet access and it worked.

I am facing another issue, i can install Influxdb and Modbus node except node-red-contrib-aedes. 

When i use localhost node-red and install node-red-contrib-aedes 0.11.1 it can install but in ctrlX i could not install.

When i use my demo ctrlX unit i cant update node-red-contrib-aedes node from 0.9.0 to 0.11.1

Anyone is facing this issue?