cancel
Showing results for 
Search instead for 
Did you mean: 
SOLVED

WR21 Kiosk Mode Password Reset

WR21 Kiosk Mode Password Reset

GoHawks
Established Member

Hello,

How do i reset/recover my password to exit Kiosk Mode?


Thanks.

7 REPLIES 7

autoMate
Member

Hello I had this same issue I eventually found my password. But I asked Rexroth and was told I had to send the WR21 back to Rexroth to have it reset by them. I would suggest reaching out to them to ask about this.

Greta
Established Member

Hi,

there will be an update coming soon, that password reset is easily possible. Currently the customer has to send the device to service.

Maax
Established Member
Hello,

i have a similar problem.
When i startded the kiosk mode the first time the panel asked me to set a password. So I've set a (6 character mode) password (our company default password) and confirmed it twice.
Now when i want to exit the kiosk mode the password I've created does not work anymore and i can't exit the kiosk.

Does anybody has a idea what went wrong?

Thanks.

Max

Greta
Established Member

Hi,

we are working on the password issue. For your problem: Can you send me an email with a picture of your label? I will try to find an answer what happend. Sorry for the inconvenience! (greta.bernard@de.bosch.com)

Lauri
Established Member

Hello.

I have the same situation. How could I get the panel work again?

Greta
Established Member

unfortunately we have to reset the device. therefore you have to bring it to service. so far no security confirm solution was found 

Does this problem still happen?

Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist