FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
11-18-2022 01:56 AM
11-28-2022 05:34 PM
Hello I had this same issue I eventually found my password. But I asked Rexroth and was told I had to send the WR21 back to Rexroth to have it reset by them. I would suggest reaching out to them to ask about this.
01-03-2023 03:29 PM
Hi,
there will be an update coming soon, that password reset is easily possible. Currently the customer has to send the device to service.
01-31-2023 11:36 AM
02-07-2023 01:54 PM - edited 02-07-2023 01:55 PM
Hi,
we are working on the password issue. For your problem: Can you send me an email with a picture of your label? I will try to find an answer what happend. Sorry for the inconvenience! (greta.bernard@de.bosch.com)
03-14-2023 07:51 AM
Hello.
I have the same situation. How could I get the panel work again?
07-13-2023 07:47 AM
unfortunately we have to reset the device. therefore you have to bring it to service. so far no security confirm solution was found
07-24-2024 09:15 AM
Does this problem still happen?