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ctrlX World Partner Apps for ctrlX AUTOMATION
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01-04-2024 11:45 AM
Hello,
we've a customer who has some ctrlx Drives under a SIEMENS PLC on Profinet,
they noticed they loose communication up to 2 times per day.
when they have the communication interruption, the drive appear in "Rescue System" mode, with the default IP adress : 192.168.0.1, which create Duplicte IP Address in the network.).
do you any idea about that ?
attached the par file of 2 drives (1 with OP810 with issue and another OP741 without any problem).
thanks.
Solved! Go to Solution.
01-05-2024 10:11 AM
Hello.
The error description says that this is probably a hardware defect and therefore the device must be changed. Please contact Service and arrange an exchange.