Ctrlxdrive F2021 Error

[Max1]

Hello CtrlX Team

When the machine is running, the drive appeared F2021.

When first time appeared F2021,I replug motor and drive connect connector again.but after three month,F2021 appeared again.

Does anybody have any good ideas to deal with this issues? Thanks.

Please see the drive parameter from below attached.

[Drives_Uwe]

The error F2021 is indicating a problem with the motor temperature sensor, see documentation:

Follow the hints in column "remedy".

By the way: You are using an older firmware version. Please update the drive to: FWA-XD1-AXS-V-0308N-NN.03

See attachment.

[Max1]

Hello Uwe

In my project,I must need to update drive fw ?

[Drives_Uwe]

Yes, I would highly recommend to update the firmware version.

[Max1]

Hello Uwe

In my project,we have 12 ctrlXdrive.The all 12 ctrlXdrive appeared F2021 in alternating.

Now we exchanged a new ctrlXdrive and now fw is "FWA-XD1-AXS-V-0308N-NN.03",but the error F2021 appeared again in the new ctrlXdrive.

We have checked encoder line short circurt,checked encoder line shield,checked motor power line PE sysytem and shield,checked device PE system,but we not found there are exist abnormal issues.

Is there any others advices,Thanks.

[Drives_Uwe]

Then it looks like the motor temperature sensor is faulty. Exchange the motor!

[Max1]

Hello Uwe

We have 12 ctrlxdrive and motor all appeared f2021,your advice to exchange one motor or all motor?

[Max1]

Hello Uwe

I have solved f2021 issues,Thanks you advice.

[PADE]

Hi, what was the reason of the error?

Thanks.

[Max1 · Accepted solution]

EMC issues.