X3Plus connection problem

[JHU1XI1]

Hello,

The PC is directly connected to X3plus and cannot be searched. If it passes through a switch, it can be searched.

I don't know what caused this. Can someone help me?

Thank you in advance.

 

 

 

 

[MauroRiboniMX · Accepted solution]

Hello,

Use a proper cable! Probably you are using a twisted one or so. With the "green" ones happens often. Simply the switch is able to set it correctly.

Mauro

[JHU1XI1]

Hello Mauro,

I am using a green cable and will replace it with another cable for testing tomorrow. I will share any new information with you.

Thank you very much for your prompt reply.

 

 

[MauroRiboniMX]

Poooom i got it 😏. I've lost 4hr with a customer once.

[MauroRiboniMX]

Any news???

[JHU1XI1]

I replaced the network cable and found it normally.