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Forget a password

redford
Established Member

Forget a password

Hello,

what should I do if I forget the web interface password (the start page of ctrlX CORE)? Is it possible to reset the password? 

Thanks!

4 REPLIES 4
CodeShepherd
Community Moderator

Re: Forget a password

In short there is no way of resetting the password. You will have to send the control back to the service of Boschrexroth to reset the control to factory state. All data will be lost in that case!

EDIT: As an update to this thread please have a look to this topic.

We always suggest to add a backup user with full rights to the system so if one is blocked the other could be used.

CodeShepherd
Community Moderator

Re: Forget a password

As an update to this topic:

In the ctrlX CORE Runtime Release notes for RM21.11 (version 1.12) that can be found on the collaboration room or also in our online documentation is the description for image update/factory reset, that you can use.

There it's described in the chapter 2.3.1 for real cores, 2.4.1 for virtual cores but for them the easiest way is to simply create a new one in the new installed ctrlX WORKS.

Beware that from the release milestone RM21.11 (version 1.12) all application apps needs a license to be able to run.

bkautzman
New Poster

Re: Forget a password

That link seems to be broken and I cannot find instructions for how to reset the image in the documentation. Do you have another link that works?

Jochen_Mueller
Community Moderator

Re: Forget a password

Here you can find the releasenotes and the necessary image / app versions

https://www.boschrexroth.com/en/web/gb/myrexroth/share/files/-/document_library/view_folder/42446155...

 

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