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SOLVED

Factory reset option availability

Factory reset option availability

Anonymous
Not applicable

Hello,

I would like to know when it will become possible to perform a factory reset of ctrlX devices on one's own (without sending it to Germany). I have an XCD2.

With kind regards,

Jacob

2 REPLIES 2

CodeShepherd
Community Moderator
Community Moderator

With the new release RM21.11 coming up end of this month it is possible to do a factory reset to version 1.12 on your own by using a µSD card. If you have an older device please get in contact with our service or send me a private message with the serial number of the device, to check if hardware is updateable.

After checking your hardware we confirm that it is already compatible with latest and coming releases. So stay tuned to the collaboration room to get the latest downloads.

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