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SOLVED

CtrlX Core X7 not able to upload bin file

CtrlX Core X7 not able to upload bin file

Bobby
Established Member

There is no option for CtrlX Core X7 to upload bin file. Any one have any idea how is this possible? I try to factory reset also not possible to factory reset.

8 REPLIES 8

CodeShepherd
Community Moderator
Community Moderator

Did you already try to clear your cache or use a different PC? It could be that corrupted data is stored in the browser that prevents page from loading.

Bobby
Established Member

I tried another laptop that has not been connected to any ctrlX yet, result still the same.

CodeShepherd
Community Moderator
Community Moderator

Could you check your system image version?

Bobby
Established Member

I could not see the link that u provided regarding the similar issue. My image version is 1.20, now i trying to update the system apps to 1.20.9

CodeShepherd
Community Moderator
Community Moderator

As free for sales from system version 2.x on, please try reflashing the control with the latest image 2.6.1 available as early adopter version on our collaboration room

For getting access see "FAQ for ctrlX Store".

For update see "Partition a disk as GPT & Restore ctrlX CORE X7".

Bobby
Established Member

If X7 only supports version 2. Then why we can select version 1 ctrlX PLC license in SOS?

Bobby
Established Member

CodeShepherd
Community Moderator
Community Moderator

I adapted my post above, to be more clear.

For your problem please download the latest 1.20.13 system image (out of the 1.20.9 overall system patch) and do an image update again, to make sure file is not corrupted and imaging process was completely successful. If problem still exists please send me a private message with your contact data to have a direct look to it.

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