WEBIQ 2.11.2 Designer Licensing

[Roydisa]

Hello! I have a problem with my WebIQ 2.11.2 Designer trying to log in, I found this 3 options:

-Online Activation
-WebIQ Legacy Online Activation
-I need a WebIQ License Key

Right now I have this license in my CtrlX with unlimited expiration data: SWL-W-XCx-WIQxxRUDx150xxx-NNNN

What should I do?

[webiq-eg]

Hello Roydisa,
You have to upload the license in your ctrlX Core Web Interface. You can find a description in the ctrlX shop, where you also downloaded WebIQ:

Kind regards

webiq-eg

[CodeShepherd · Accepted solution]

Please also have a look to the corresponding documentation, as you need to create a special Designer Icon on your desktop to connect to the server running on the ctrlX CORE. See also this thread.

[HmiGuide]

You even have to adapt the start shortcut of the designer, that you are connecting to the WebIQ server on ctrlX. This is all described in the thread linked above.

[Roydisa]

Hello everyone,

AS you can see in this screenshots, I can connect to the CtrlX(192.168.5.251) and load any new project, it works without problems.

Every time when I open the Designer (I did the correct configuration in the Icon properties) it shows the message with the remaining license time, but on the CtrlX license I can see it is unlimited. Other information: In Desginer's help we can see that tags are unlimited and only 1 client are available, my "real" license are for 150 tags and 2 clients.

What is happening? I dont know why my WebIQ Designer installed on my laptop can't see the license on my CtrlX

[webiq-sk]

Can you please provide a screenshot of the "License Management" after logging into http://192.168.5.251:10123/ ?

[Roydisa]

Hello,

Yes, for sure, here it is

[webiq-sk]

What we see is this:

1. You used a WebIQ trial license meant for local development usage on your ctrlX. This is not the intended way to use it as ctrlX has a separate license as outlined before.
2. We do not see any ctrlX license in your license management
3. Therefore the expiration in 3 days is correct as the WebIQ trial license (which should not have been installed on your ctrlX) is valid for only three more days.

The question now is: why don't we see the ctrlX license on the ctrlX? Can someone from Bosch Rexroth help here?

[HmiGuide]

This bug with the temporary user rights is known:
See https://developer.community.boschrexroth.com/t5/Smart-HMI-WebIQ-Designer-and/License-is-not-working-...