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SOLVED

Community Issue: GET IT NOW - Button for registered download users not working > Workaround

Community Issue: GET IT NOW - Button for registered download users not working > Workaround

ThorstenX
Community Manager
Community Manager

Dear Community Users,

We have currently the issue that all GET IT NOW Button for registered download users leads to this blank page.

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Workaround - Step 1:
If you see the blank page click on myRexroth > Collaboration Rooms.

ThorstenX_2-1630652942323.png

Step 2:
Enter the collaboration room for ctrlX AUTOMATION.

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Step 3:
Open the ctrlX_eShop folder and download the requested application.

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Sorry for this inconvenient situation. We're already working on this issue.

Your Community Team.

1 REPLY 1

ThorstenX
Community Manager
Community Manager

Dear Community,

Issue with button <GET IT NOW> has been fixed.
Direct download access to the app directories is possible again.

Cu..
Your Community Team

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