Lack of objects in Webvisu

[ericvergara]

Hello,

We have a customer that is programming in WebVisu,

The problem is that when he selects a style it seems that there are objects that are missing, as some buttons and LEDs,

How can this be solved?

Thanks,

[CDSAddons]

It looks like that some images of the style are not found.

They are located under
C:\ProgramData\CODESYS\Visualization Styles\3S-Smart Software Solutions GmbH\FlatImages\3.5.16.0

Normally this should not be a problem.
It is recommended to copy the styles from a system with complete/functioning visualization (repository) and to paste from it again.

[georkueh]

Hello,

please be aware, that ctrlX PLC Engineering is using different file pathes than CoDeSys. So the right path would be e.g. C:\ProgramData\Rexroth\ctrlX WORKS\0\Studio\Visualization Styles\Bosch Rexroth AG\FlatImages

[ericvergara]

Hello,

It doest not seem a lack of images problem as we have compared a PC in which the webvisu works and the one which not and have the same configuration,

Could it be a .svg problem? We have tried to insert an Image Pool with a .svg in the PC that lacks images of the Webvisu and this message appears: 

As we have checked in the folders of the styles of Webvisu and all of them contain .svg images

[CDSAddons]

Hi,

Could you add the svg file which you try to add to the image pool?

In general we support the SVG tiny format

[ericvergara]

Hello,

Sorry for the late answer,

We do not know if maybe it is because of thje virtual machine that the customer is using or if there was a failure during the installation of the ctrlX Works but the customer is still having the same issue,

It is not in particular a .svg, we have tried with several and none of them work,

[CodeShepherd]

@ericvergara Did you solve this problem and can you share what was the solution? Can this topic be closed?

[ericvergara · Accepted solution]

It did not work in the end...

We worked with .png images, the customer worked with virtual machines so maybe it was an installation problem,