About ericvergara

Hello, We have a customer with a XB-EC-12, three modules of 16 digital inputs and three modules of 16 digital outputs, Problem is that the signal of the inputs are going up and down at the same time, We have checked on the datalayer and it happens the same, just to discart a problem with the PLC app, We have also checked if the ethercat is OK and during this blinking it remains in OP, The wiring also seems ok, Last we checked the UP/UL signals of the module and it also blinks at the same time Any idea what is happening? ... View more

Hello, We have a customer that has a SAFEXC12 and he has the output connector broken, We have ordered new connectors following this reference XACC-3-CSRTB12_L (R911410768) The problem is that when we try to plug the new connectors it does not fit in the SAFEX, this SAFEX is one of the first ones so we do not know if the connectors should be the same? Or maybe should I order different connectors? Please let me know how should I need to proceed, Thanks, ... View more