About ericvergara

ericvergara · ‎12-11-2023

Hello @AllAutomation , The customer has sent me the SAFEX and the connectors and I am also not able to plug the connectors, I have been trying but the connectors do not fit, I do not why as the pictures the connectors look exactly the same, I have also tried with the "old" connectors and they fit perfectly, If you want I can send the connectors or maybe ask for an exchange, Thank you,

ericvergara · ‎12-01-2023

Yes, This can be solved by creating your own library with your own Login Dialog Keypad,

ericvergara · ‎11-14-2023

It did not work in the end... We worked with .png images, the customer worked with virtual machines so maybe it was an installation problem,

ericvergara · ‎11-14-2023

Hello Chrm The HW version is AB1 so it should work 1 At this point is when the connector does not fit 2 Left side original, right side new spare part 3 Attached photo Many thanks

ericvergara · ‎11-14-2023

More information: The voltage in UP/UL was between 23 and 23.3V, I do not think it is a Power Supply problem because if that is the case the Ethercat will also lose the connection with the inputs/outputs but this never happens, Maybe it is a communication problem between the ctrlX Core and the Bus Coupler? Sometimes they had the F4002 communication error in the drives so maybe this is caused by the bus coupler? Thanks,

About ericvergara

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