Hello Hendri.
I have tried to use the cmd of the Windows to reset the old password and it worked, here I attach what I did:
Stop the WebIQ Server. Either
Right click server in task bar & select "Stop" or
Press Windows key type "services" to start Service App, locate "WebIQ Server" in list, right click item, select "Stop" or
Run "Command Prompt" as Admin. Enter command: net stop "WebIQ Server"
Open the cmd of the Windows and go to the
32 bit: "C:/Program Files (x86)/WebIQ/Server" folder, type this command: cd "Program Files (x86)/WebIQ/Server"
64 bit: "C:/Program Files/WebIQ/Server" folder, type this command: cd "Program Files/WebIQ/Server"
Then type this command: connect.exe --reset-admin-password --keep-console (be sure that you stopped the server)
Old versions:
If everything is ok It will return an info, with the new password!
Copy this code to your clipboard and then open again the WebIQ Designer
Login with the username: admin and the password copied to your clipboard, if everything is ok the program will ask you to change the password
New versions:
Output of command advices to open http://localhost:10123
Define new user "admin" with your password.
Then you can close the WebIQ Designer, start the WebIQ Server again and reopen the WebIQ Designer, then it should work
Hope this helps,
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