About David08

David08 · ‎11-07-2023

Hello, A customer has a machine with CtrlX Drive and CtrlX Core version 1.20. The machine has an Ethercat master configured with 1 Bus Coupler, 11 CtrlX Drive axes and 5 SMC slaves. Sporadically it gets the error F4002 in the Drives. Attached report of the Core. Any idea what could be the cause? Thanks.

David08 · ‎09-18-2023

Hello, A customer wants to save files created by him on the USB. The problem is that if the USB is not mounted and then the remove safely command is performed before removing the USB, the files are not saved. This is a problem because my customer does not want to leave access to the CtrlX Core Web Server, but to do everything through an external HMI (WebVisu). I have been trying to run these commands through RestApi with Postman and it works. I can mount and remove safely the USB via Postman. The problem is when I try to do it with Node Red or with the PLC, with the CXA_Datalayer library, I get the DL_Type_Mismatch error or the PLC DL_Unsupported error. I attach NodeRed code and PLC screenshot. Does anyone know how to write the node address and the Value in JSON format to be able to execute these commands from PLC. Thank you very much.

David08 · ‎08-17-2023

Hello CodeShepherd, I am trying to see the Drive diagnostics in the AxisInterface structure, mapping the parameter S-0-0390 in the Axis Profile, with the Drive Connect APP installed, but I can't get the AxisInterface to indicate the specific error, it just shows a generic error. I attach screenshots. What am I missing to be able to pick up the error code or message in the AxisInterface? Thanks.

David08 · ‎07-25-2023

Hello ArcherThompson, Yesterday I managed to solve the problem. The customer changed the IP of the Display and put it in Profinet range, this caused the F2901 error. I changed the Display IP with the 'IP address assigment button' to 192.169.222.1 and that solved the problem.

David08 · ‎07-24-2023

EDIT by @CodeShepherd: Moved to own topic from this one. Hello Drives_Uwe, I have a similar problem with the F2901. There are 3 identical machines with one double drive and two single drives and they communicate via Profinet with a Siemens PLC. Two machines work perfectly, the third one when loading the Backup has started to give the error F2901 in the Display and does not communicate any Drive by Profinet, happens on all 4 Drives with the same error. The error on the Siemens is that it cannot write the IP. In the Display there is only access to the Panel screen, the rest of the menus do not exist. I have done several factory resets and uploaded new firmware (3V16) and still nothing. The Drives are manufactured in April 2023 and the firmware is 3v08.3. Attached Backups and photo of the errors. Any idea how to solve it. The customer is very short of time. Thanks in advance.

About David08

Error F4002 with CtrlX Core 1.20

Mount and remove safety USB from Datalayer (PLC or Node Red)

Re: Axis assignment no diagcode

Re: Unable to communicate to drive or find its IP address, panel reads Error F2903

Error F2901 and no communication possible