Hello,
I'm trying to execute backup and restore in the panel of ctrlX Drive. The Drive has SafeMotion and in the ctrlX manual I read in the firmware FWA-XD1-AXS-V-0504N-NN, backup and restore will work but it doesn't work.
The problem is the restore, the backup works perfectly but when I'm trying the restore , this message appears in the ctrlX panel: SMO active: Restore not allowed.
I have checked how the axis is configured and it has Safemotion disabled and locked. So I don't understand why it doesn't work because the same active SMO message keeps appearing on the panel.
The versions that I have are these:
-ctrlX Drive Version: FWA-XD1-AXS-V-0504N-NN-01
-Panel Version: FWA-XD1-PAN-V-0116.02
-Language Version: FWS-XD1-LIN-EN_____-NN-V-0110
Also, I tried to execute the restore with the SafeMotion in active but it doesn't work again.
Finally, I tried to execute backup and restore in the same drive by the ctrlX Drive Engineering and it works correctly.
Thanks!!
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