Hi Lin,
First of all, you can ignore the message you get (apparmor="DENIED" operation="open"....). This was a bug in the device admin, which got already fixed in the newer versions. But other than notifications in the logbook this bug didn't have any negative effect and can be ignored. See also this post.
Which version do you use? (You can check the version, when you look at the system apps on your ctrlX CORE). If you use a version prior to V1.16, you could check if your ctrlX CORE is in operating mode.
Best regards,
Nick
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